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frequently asked questions

Most of our nursery settings operates from Monday to Friday, from 7:30 AM to 6:00 PM. We understand the needs of working parents, and therefore, we offer Afterschool care options for those who require it. Our Afterschool Club hours are available from 3:00 PM to 6:00 PM.

Most of our nursery settings operates from Monday to Friday, from 7:30 AM to 6:00 PM. We understand the needs of working parents, and therefore, we offer Afterschool care options for those who require it. Our Afterschool Club hours are available from 3:00 PM to 6:00 PM.

At WMB Childcare, the safety and security of the children are our top priorities. We have robust security measures in place, including controlled access to the premises, CCTV surveillance, and trained staff who closely monitor the children at all times. All our facilities are protected by high steel fencing to keep children for escape. We conduct regular safety drills and maintain a secure environment both indoors and outdoors.

Our nursery and nursery services cater to children from the age of 6 months to 11 years. We have age-appropriate curriculum and activities designed to meet the developmental needs of each age group.

Our curriculum is based on the Early Years Foundation Stage (EYFS) framework, which focuses on holistic development encompassing communication, language, physical, cognitive, and social-emotional skills. We provide a play-based learning environment where children engage in various activities that promote curiosity, creativity, and critical thinking.

Our staff members are highly qualified and experienced in early childhood education. A number of our staff team holds Masters & Bachelor’s Degree in Early Years & Education. They hold relevant qualifications such as CACHE Level 3 Diploma in Childcare and Education, NVQ Level 3 in Early Years Care and Education, and have undergone extensive training in safeguarding, first aid, and behaviour management. We do give opportunities for upcoming talents to grow their potential also and we have few apprentices.

We provide nutritious meals and snacks for the children in our care. Our menu is carefully planned to ensure a balanced diet, and we accommodate dietary restrictions and allergies. Our kitchen facilities meet all hygiene and safety standards, and our staff members are trained in food handling and preparation. We are periodically inspected by the Manchester City Council’s Environmental Health Officer to ensure we meet hygiene and Safety standards.

Yes, we offer a range of specialized activities to enhance children’s learning and development. Working in partnership with Manchester City Football Club, we offer football classes within the CityPlay scheme for children from 2 to 5 years old. It’s a great way for little ones to get active, learn football and teamworking skills, and develop their gross motor skills. Other activities include music from Tom the Music Man, movement sessions, art and craft activities, outdoor play in our secure playground, and regular field trips to educational places of interest.

We understand that toilet training is an important milestone, and our experienced staff members provide guidance and support to children during this process. We follow a child-centred approach, respecting their individual needs and progress. Additionally, we maintain high standards of hygiene and ensure proper personal care routines are followed for all children.

We believe in positive discipline and promoting positive behaviour among children. Our staff members are trained in effective behaviour management techniques that focus on encouragement, praise, and setting clear boundaries. We create a nurturing environment where children learn to understand their emotions, develop empathy, and make positive choices.

We believe in positive discipline and promoting positive behaviour among children. Our staff members are trained in effective behaviour management techniques that focus on encouragement, praise, and setting clear boundaries. We create a nurturing environment where children learn to understand their emotions, develop empathy, and make positive choices.

Yes, we strive to provide an inclusive environment and accommodate the individual needs of children with additional need. We work closely with parents and external professionals to create personalized care plans and support systems that ensure every child can fully participate and thrive in our nursery and nursery.

We believe in maintaining open and regular communication with parents. We try as much as possible to provide daily reports on each child’s activities, including meals, naps, and learning experiences. This is done using our childcare software ‘EYLOG’. We also organise parent-practitioner meetings, progress reviews meetings, and utilise digital platforms for sharing updates, photos, and important announcements via our website and social media handles. The pivotal role our end of day parents feedback session can also not be understated.

The health and well-being of our children are paramount. We have clear policies in place regarding illness and medication administration. If a child is unwell, we request that parents keep them at home to prevent the spread of illness. In cases where medication needs to be administered, we strictly follow parental consent protocols as contained in the Company policy.

Yes, we are registered with and regularly inspected by Ofsted, the regulatory body for early years education and childcare in the UK. Our compliance with their stringent guidelines ensures that we maintain the highest standards of care, safety, and educational provision.

Our staff members are trained in first aid and emergency procedures. We have well-equipped first aid kits readily available, and we maintain clear emergency protocols. In case of a medical situation, we promptly notify parents and seek appropriate medical assistance as required.

Our fees vary depending on the age group and specific requirements of each child. We offer advance flexible payment options, including monthly, quarterly, and annual payment plans. Detailed information about our fees and payment options can be obtained by contacting our nursery management team or the finance team at our head office.

We offer on-site parking facilities for your convenience. We also have a pram store available, but please note that parking and storing items are done at the owner’s risk.

We value feedback from parents and regularly use customer feedback forms to ensure their satisfaction with our care. We have separate feedback forms for existing customers, new customers, and those who are leaving our nursery. Additionally, we encourage parents to leave reviews on DayNurseries website, a trustworthy and well-known platform. Furthermore, we incorporate feedback as an integral part of our Parents Evening, where we actively seek input and feedback from parents to continuously improve our services.

We do take children out into the community and on outings as part of our nursery curriculum. We prioritize the safety of our children by strictly following our trip and outing procedure. This includes conducting thorough risk assessments to identify and mitigate potential risks. We also ensure that our staff members are qualified and trained in first aid, and they carry first aid bags during outings. Moreover, we maintain smaller ratios to provide close supervision and individual attention to each child, ensuring their well-being throughout the outing.

The day is carefully structured to provide a balanced and engaging environment for young children. Our routine is flexible and responsive to the children’s needs, ensuring a balance between structured activities, free play, social interaction, and rest. The aim is to create a nurturing and stimulating environment that supports their overall development and prepares them for future learning experiences.

Our nursery is dedicated to promoting the well-being of the children in our care. We offer extra activities such as yoga and mindfulness sessions to support their overall well-being. In addition, we implement the Think Equal Early Years Programme provided by Manchester City Council. This program includes 36 topic areas with resources designed to foster positive outcomes, develop personal and social skills, and enhance emotional competencies. With a focus on social cognition and utilizing narrative techniques, this program aims to positively impact children’s lives within and beyond the nursery environment.

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What Differentiates Us Is What Makes Us Attractive

Only A Distinct Voice Will Ever Become A Distinguished Brand

WMB childcare Nursery - best childcare nursery in manchester

We create A Happy Home Away From Home

We see our roles not as mere job positions but as an integral part of an extended family, nurturing and guiding every child as our own

WMB Childcare Nursery - best childcare nursery in manchester

We champion the cause of quality early years in Disadvantaged localities

We identify with the struggles and pains faced by disadvantaged communities, and we are committed to making a positive difference

WMB Childcare Nursery - best childcare nursery in manchester

We Embrace Diversity & Sustain An Inclusive Environment

We take immense pride in fostering an inclusive nursery environment that celebrates diversity and supports children from all walks of life.

WMB childcare Nursery - best childcare nursery in manchester

We Uniquely Partner With Parents - Our Secondary Client

We believe in the power of partnership! We recognize that providing quality early years education is not a mission we can accomplish alone.

WMB Childcare Nursery CEO - best childcare nursery in manchester

We Give Stability To Your Child Through Business Sustainability

In a world where businesses come and go, achieving stability and longevity is no easy feat. Statistics indicate that 66% of businesses perish within the first five years of operation.

WMB childcare Team - best childcare nursery in manchester

Proactive and holistic development of workforce

One of our unique selling proposition (USP) is our unwavering commitment to the proactive and holistic development of our workforce.

What Families Love About WMB Childcare

Kamali K.Kamali K.
15:36 17 May 24
Very professional staff anyone can trust to take care of their child.
DESMOND ASSIBEYDESMOND ASSIBEY
15:32 17 May 24
Hill City is an outstanding nursery. My little boy settled in on day one and has always been looking forward to going in each day.Highly recommend this nursery.
hosham babikerhosham babiker
09:23 26 Apr 24
"We had a wonderful experience with [hilcity nursery. The staff is caring, attentive, and highly qualified. Our child always comes home happy and engaged. The facilities are clean, safe, and stimulating for young minds. We highly recommend [hillcity Day nursery to any parents seeking quality childcare."
Kadijah BalochKadijah Baloch
07:45 26 Apr 24
Staff are really friendly and helpful . My son loves attending💕
Hina AghaHina Agha
16:57 25 Apr 24
Lovely staff and very helpful whenever we want any urgent need. Vivian and many others (i don't know the names sorry) are very cooperative.
Aissatou DialloAissatou Diallo
14:57 25 Apr 24
Hill City day nursery in helpful to nurture my child towards learning development. The staff are friendly and always welcomingTheir practice is very convincing and I am happy to send child to the nursery. Hill City is the best in the area which I recommend to all parents.
Luana ChengLuana Cheng
14:28 25 Apr 24
I couldn't ask for a better nursery! I was fully supported by Vivian and Christiane. My son successfully settled in a matter of time, he was happy to go to nursery. I would highly recommend this Nursery. Thank you for all the staff. Everyone in here are brilliant.
Christianah FamilehinChristianah Familehin
12:39 25 Apr 24
This is a great nursery and I have worked as a staff here for 6 years and it is a family environment. In fact, it is my home away from home hence I have been here for so long. The care we give to children is top notch and I encourage you to bring your children to us for the best care you can get in cheetham hill area
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meet our c.a.r.e team

WMB Childcare Team Member Claudia Adamanche - best childcare nursery in manchester

Claudia Adamache

Area Coach | BA (Hons)

WMB Childcare CEO - Olusola Andrew Omole - best childcare nursery in manchester

Andrew Omole

Chief Exec | MSc Leadership

Sabina Hamid

Sabina Hamid

Nursery Coach | BA(Hons) PGCE

WMB Childcare Director of Operations - Omole Folake

Folake Omole

Operation Director | BA (Hons)/EYPS

meet our c.a.r.e team

WMB Childcare Team Member Claudia Adamanche - best childcare nursery in manchester

Claudia Adamache

Area Coach | BA (Hons)

WMB Childcare CEO - Olusola Andrew Omole - best childcare nursery in manchester

Andrew Omole

Chief Exec | MSc Leadership

WMB Childcare Director of Operations - Omole Folake

Folake Omole

Operation Director | BA (Hons)

Sabina Hamid

Sabina Hamid

Nursery Coach | BA(Hons) PGCE

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Join WMB Childcare’s Parent Community today and unlock a world of benefits! Enjoy exclusive offers, access to free childcare services, and stand a chance to win the prestigious CEO Scholarship. Connect with other parents, share experiences, and create lasting friendships within our warm and nurturing community. Don’t miss out on this incredible opportunity to enhance your child’s development while gaining valuable rewards for being a part of our growing family.

WMB Childcare Parent Community