Deposit: Deposit is required to secure your child’s place. The deposit will be held by the Nursery for the duration of the child’s stay at the Nursery and will be refunded at the end of the child’s stay provided a four weeks’ notice in writing is given prior to a child leaving the Nursery or to terminate your child’s place. The notice period is a paid notice. The first four weeks after the child’s start date is not inclusive in the notice period. Deposit is not refundable if the place is not taken.

Notice of Termination: Paid 4 weeks’ written notice is required to terminate a place. If no notice is given to terminate a place, 4 weeks fees will be charged by the Nursery and paid for by the parent/guardian.
Please note: The Nursery reserves the right to terminate any child’s place or restrict access to parent/guardian or child, at any time without notice, in consideration of the protection of other children and staff, and the well-being and smooth operation of the Nursery. Any disruption caused by a parent or child that is deemed inappropriate or not conducive to a nursery environment, or undermines the reputation of the Nursery, or its staff, will be cause for termination at the discretion of the Nursery Management.

Payment of Fees: Payments must be made on the first day of each week. Payment is in advance and receipts will be issued. Non-payment of fees will result in your placement being withdrawn. Payment is applicable all year round till termination of contract. Dinner & Snacks Fees is required for sessions not taken due to illness or absences.

Staff Training Days: Fees are expected to be paid in full as usual during all WMB Childcare staff training days. The company does have three (3) separate full days in an academic year for her staff training.

Absences/sickness: All absences and sickness must be notified to the Nursery and fees are payable during these periods. We are unable to refund fees for sessions not taken due to illness, absence or where the Nursery is forced to close due to circumstances beyond our control.

Holidays: All Bank Holidays will be charged at the normal rate. Parents will be notified of the dates in advance.

Family Holiday: Fees are payable in full for all family holidays.

Change of Days: Parents are expected to give four (4) weeks’ notice in writing of their intention to change their child’s Nursery Days. Acceptance of the requested change in their child’s Nursery Days is however subject to availability and approval. New fee will be computed appropriately if approved.

Collection of Children: Staff will not allow your child to leave with anyone not nominated by you beforehand.

Illness: Your child will not be able to attend the Nursery if they are ill or have any type of infection that can be passed on to others through normal activities. If your child is taken ill whilst at the Nursery, staff will contact you. In the event of the parent / carer being unavailable, staff will contact the nominated emergency contacts. Your child will be taken to the Hospital where a nominated emergency contact cannot be reached.

Administration of Medication: A child prescribed medicine must have been taking it for a full 24 hours before attending nursery. Medication must be clearly labelled with the child’s name, dosage and any instructions. The medication form must be completed on arrival at Nursery, giving parent’s / carer’s permission for a member of staff to administer the medicine. Parents / carers will be required to sign at the end of the day to confirm times medication was administered.

Nappies: Parents / carers must provide their own nappies for their child. If requested by the parent/ carer, nappy cream will be administered by staff. Nappy cream must be provided by parents / carers and be clearly labelled with the child’s name. The medication book must be completed, giving parent’s /carer’s permission for a member of staff to administer the nappy cream.

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