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What Nursery are you providing feedback for?
Select Nursery
WMB Carisbrook Day Nursery
WMB Winstanley Day Nursery
WMB Hillcity Day Nursery
WMB Cornerstone Day Nursery
WMB Born2Win Day Nursery
WMB Born2Reign Day Nursery
When did your child join the Nursery?
Select Nursery
Under 6 Months
6 Months - 1 Year
1 Year - 2 Years
2 Years - 3 Years
3 years and above
Which room is your child?
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Baby Room (0-2)
Toddler Room (2 Years)
Pre School Room (3-4 Years)
Before School Club (2-11 Years)
After School Club (5-11 Years)
Stafing
Do you know the name of the Nursery Manager?
Yes
No
On a scale of 1-10, how will you rate the staff team?
PARENT PARTNERSHIP
Have you had a parent meeting since joining in the last 6 months?
Yes
No
Do you get daily feedback about your child?
Yes
No
Do you receive our weekly WMB Parenting Tips Articles?
Yes
No
Are you using the Parent Software (Eylog)?
Yes
No
When last did you get an SMS from the nursery?
Within this month
2 - 3 months ago
4 - 6 months ago
More than 6 months ago
Never
SERVICE EXPERIENCE
Is it easy for you to contact nursery through Phone, Mobile or Email?
Yes
No
Are WMB Nursery management easy to talk to when you have an issue?
Yes
No
Does WMB nursery manager resolve your issues with one contact??
Yes
No
On a scale of 1-10, do you feel nursery is providing value for money?
FEES & PAYMENT
How do pay for your childcare?
Select
Direct transfer through Bank
Card Payment
Cash Payment
College Payment
Local Authority - Council
Do you get your invoices on time?
Yes
No
Does your invoice queries get resolved on time?
Select
Always
Sometimes
Never had an invoice issue
Rarely
OVERALL RATING & RECOMMENDATION
On a scale of 1-10, how will you rate the Manager?
On a scale of 1-10, how will you rate the service being provided by WMB nurseryY?
On a scale of 1-10, how will you rate WMB nursery's parent partnership?
What can we improve on?
Client's name (optional)
Your feedback will be anonymous!
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