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What Nursery are you providing feedback for?
Select Nursery
WMB Carisbrook Day Nursery
WMB Winstanley Day Nursery
WMB Hillcity Day Nursery
WMB Cornerstone Day Nursery
WMB Born2Win Day Nursery
WMB Born2Reign Day Nursery
When did you visit the Nursery?
Did the Nursery Coach (Manager) request that you join WMB social media pages?
Yes
No
Did the Nursery Manager introduce herself and welcome you?
Yes
No
Do you consider the Nursery Manager friendly?
Yes
No
Did the Nursery Manager request that you sign in?
Yes
No
Did the Nursery Manager offer you a drink (water/coffee)?
Yes
No
Did the Nursery Manager ask for the first name of your child?
Yes
No
Did the Nursery Manager ask where you heard about us?
Yes
No
Did the Nursery Manager check with you that all your details are correct?
Yes
No
Did the Nursery Manager offer you other services that can be valuable to your child i.e.Emergency Daycare, Before and After school club, 15 hrs, 30 hrs and Holiday Club services?
Yes
No
Did the Nursery Manager tell you about our
OFSTED report
?
Yes
No
Did the Nursery Manager explain the
registration process
i.e. settling, policies, deposit and fees?
Yes
No
Did the Nursery Manager give you adequate information during the show round of the nursery?
Yes
No
Overall were you satisfied with the customer service experience received at the nursery?
Yes
No
If no, please state why
How will you rate the Nursery Manager?
Please rate your overall satisfaction with the Nursery
Client's name (optional)
Your feedback will be anonymous!
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